+1-855-211-0932 (ID:137376)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A popup will appear. It offers detailed information about all the actions that you can carry out on that particular page. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide array of video tutorials illustrating how to use our Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you need, have a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by actual customers and provides practical solutions. We regulary "revamp" our FAQ section with new entries in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of customer support engineers available 24-7 and eager to help you with any problem. Each trouble ticket you open will be replied to in less than 1 hour (the average trouble ticket response time is only 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 137376

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com